TERMS & CONDITIONS
CUSTOMER CARE
Customer Care Policy - 430 Luxury Streetwear
At 430, we value our customers and strive to provide exceptional customer care. Our Customer Care Policy outlines our commitment to assisting you and addressing any inquiries, concerns, or issues you may have. Please review the following guidelines to familiarize yourself with our customer care procedures:
1. Communication Channels:
- We offer various channels to communicate with our customer care team, including email, phone, and live chat support.
- Our customer care team is available during regular business hours and will respond to your inquiries as promptly as possible.
- Please visit our website or contact us directly for the most up-to-date contact information.
2. Inquiry and Support:
- If you have any questions, need assistance, or require information about our products, orders, shipping, or any other related matter, our customer care team is here to help.
- We strive to provide accurate and helpful responses to your inquiries in a timely manner.
3. Order Assistance:
- If you need assistance with placing an order, modifying an order, or tracking your package, our customer care team can guide you through the process and provide the necessary support.
4. Returns and Exchanges:
- If you have questions or need assistance with returns, exchanges, or refund inquiries, our customer care team will provide guidance and support throughout the process. Please refer to our Return Policy for detailed information.
5. Product Information:
- Our customer care team can provide detailed product information, including sizing, materials, care instructions, and any other relevant details to help you make informed purchasing decisions.
6. Feedback and Concerns:
- We value your feedback and are committed to continuously improving our products and services. If you have any concerns, suggestions, or feedback, please don't hesitate to reach out to our customer care team. We appreciate your input.
7. Professional and Courteous Service:
- Our customer care representatives are trained to provide professional and courteous service. We strive to address your inquiries and concerns with respect and empathy, ensuring a positive customer experience.
8. Privacy and Confidentiality:
- We respect your privacy and handle your personal information in accordance with our Privacy Policy. Your personal information will be kept confidential and used solely for the purpose of assisting you with your inquiries or orders.
Please note that our customer care policy is subject to change, and any updates will be reflected on our website.
If you require customer care assistance or have any questions, please reach out to our customer care team through the provided channels. We are here to ensure your satisfaction and provide a delightful shopping experience at 430 Luxury Streetwear.
PRIVACY & SAFETY
Privacy and Safety Policy - 430 Luxury Streetwear
At 430, we take your privacy and the safety of your personal information seriously. Our Privacy and Safety Policy outlines how we collect, use, protect, and handle your information when you interact with our website, make purchases, and engage with our services. Please review the following guidelines to understand how we safeguard your privacy and ensure your safety:
1. Information Collection:
- We collect personal information, such as your name, contact details, shipping address, and payment information, when you place an order or interact with our website.
- We may also collect non-personal information, such as browser information, IP addresses, and cookies, to enhance your browsing experience and improve our services.
2. Information Use:
- We use the information we collect to process your orders, communicate with you, provide customer support, and personalize your shopping experience.
- Your information may also be used for marketing purposes, such as sending promotional offers and updates about our products. You have the option to opt out of marketing communications.
3. Information Protection:
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use secure socket layer technology (SSL) to encrypt sensitive information during transmission.
- We restrict access to your personal information to authorized personnel only, who are required to maintain its confidentiality.
4. Third-Party Service Providers:
- We may engage trusted third-party service providers to assist us in delivering our services, such as payment processing, shipping, and marketing activities.
- These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information.
5. Data Retention:
- We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
- If you wish to have your information deleted from our systems, please contact our customer care team.
6. Third-Party Links:
- Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties.
7. Children's Privacy:
- Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Compliance with Laws:
- We comply with applicable laws and regulations regarding the collection, use, and disclosure of personal information.
Please note that our Privacy and Safety Policy is subject to change, and any updates will be reflected on our website.
If you have any questions or concerns about our privacy practices or the safety of your information, please contact our customer care team. We are dedicated to protecting your privacy and ensuring a safe shopping experience at 430 Luxury Streetwear.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
-YOCO
- Offline Payments