SHIPPING & RETURNS
SHIPPING POLICY
Shipping Policy - 430 Luxury Streetwear
At 430, we strive to provide an exceptional shopping experience for our customers, including a seamless shipping process. Our Shipping Policy outlines important details regarding order processing, shipping methods, delivery times, and related information. Please review the following guidelines to familiarize yourself with our shipping procedures:
1. Order Processing:
- Once you place an order on our website, our team will process it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
- Please ensure that your shipping address and contact information are accurate and complete to avoid any delays or delivery issues.
2. Shipping Methods:
- We offer reliable and secure shipping methods to ensure your order reaches you in a timely manner.
- Our standard shipping option is provided through reputable carriers, such as FedEx, DHL, or UPS, depending on your location and availability.
- Expedited shipping options may be available for an additional fee, allowing for faster delivery times. Please check the available options during the checkout process.
3. Shipping Costs:
- Shipping costs vary based on the destination, shipping method, and order weight. The exact shipping charges will be calculated during the checkout process and displayed before you confirm your purchase.
- From time to time, we may offer free shipping promotions. Keep an eye on our website or subscribe to our newsletter to stay updated on any current offers.
4. Delivery Times:
- Delivery times depend on various factors, including the shipping method, destination, and customs clearance (for international orders).
- For domestic orders, you can generally expect your package to arrive within 3-7 business days after it has been shipped.
- International orders typically take longer and may vary between 7-21 business days, depending on the destination and customs procedures.
- Please note that unforeseen circumstances, such as weather conditions or customs delays, may occasionally affect delivery times. We appreciate your patience in such situations.
5. Order Tracking:
- Once your order has been shipped, we will provide you with a tracking number via email or through your customer account. You can use this tracking number to monitor the progress of your shipment.
- Tracking information allows you to stay informed about the estimated delivery date and any updates regarding the status of your package.
6. Customs and Duties:
- For international orders, please be aware that customs and import duties may apply. These charges are determined by the destination country's customs office and are the responsibility of the recipient.
- Customs policies and fees vary from country to country. We recommend contacting your local customs office for further information on potential charges before placing an international order.
7. Order Modifications and Address Changes:
- Once an order has been placed, we are unable to modify or change the shipping address. Please double-check your information before finalizing your purchase.
If you have any further questions or concerns regarding our shipping policy, feel free to reach out to our customer support team. We are here to assist you and ensure your satisfaction throughout your shopping experience with 430 Luxury Streetwear.
Please note that this shipping policy is subject to change, and any updates will be reflected on our website.
RETURN & EXCHANGE POLICY
Return Policy - 430 Luxury Streetwear
At 430, we want you to be completely satisfied with your purchase. If you are not satisfied or need to make a return, please review our Return Policy below for important information on the return process, eligibility, and related details:
1. Eligibility:
- To be eligible for a return, the item(s) must be in unused, unworn, and in the same condition as when you received them.
- Returns must be initiated within 14 days of the delivery date.
2. Return Process:
- To initiate a return, please contact our customer support team or visit our website to access the return request form.
- Provide the necessary details, including your order number, contact information, and reason for the return.
- Once your return request is approved, you will receive instructions on how to proceed with the return.
3. Return Shipping:
- Customers are responsible for the shipping costs associated with returning the item(s) unless otherwise specified by 430.
- We recommend using a trackable shipping method to ensure the safe and timely return of the product(s).
- Please ensure that the items are securely packaged to prevent any damage during transit.
4. Refunds:
- Once we receive and inspect the returned item(s), we will process your refund.
- Refunds will be issued using the original payment method used for the purchase.
- Please note that shipping costs (both original and return shipping) are non-refundable unless the return is due to a defect or an error on our part.
5. Store Credit and Exchanges:
- In some cases, we may offer store credit instead of a refund. Store credit can be used towards future purchases on our website.
- Exchanges for a different size, color, or style may be available depending on product availability. Please contact our customer support team for assistance with exchanges.
6. Non-Returnable Items:
- Certain items are non-returnable for hygiene and safety reasons. These items include but are not limited to underwear, swimwear, and accessories such as earrings.
7. Damaged or Defective Items:
- In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue promptly.
Please note that this return policy is subject to change, and any updates will be reflected on our website.
If you have any further questions or need assistance with a return, please reach out to our customer support team. We are here to ensure your satisfaction with your shopping experience at 430 Luxury Streetwear.